Date Adjustment Rules

When Allow Date Adjustment? is enabled, you can define how the collection date behaves in different scenarios:

Rule	Description
Collect on the Collection Day	The process day follows the approved mandate without any changes. You can still apply a different adjustment rule at a later stage; the new rule will apply to all new and existing collections.
Collection on the Previous Business Day (Mon–Fri)	If the collection date falls on a Saturday, Sunday, or public holiday, the payment will be processed on the previous business day.
Collection on the Previous Banking Day (Mon–Sat)	If the collection date falls on a Sunday or public holiday, the payment will be processed on the previous banking day.

Note: For periodic collections (e.g., monthly or annual adjustments), the Allow Date Adjustment? rule must be switched ON in order for adjustment settings to be applied automatically.

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🔹 Why Use Allow Date Adjustment?

• Provides flexibility for customers who wish to amend their debit date.

• Ensures collections are processed smoothly even if a scheduled process date does not deliver.

• Works in conjunction with Adjustment Category, Adjustment Type, and Adjustment Rate/Amount for automated periodic adjustments.

• Important: Enabling this setting does not prevent disputes — customers may still challenge a debit if it occurs on a date different from the approved mandate.