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Import one-time payments

A one-time payment is a single, non-repeating payment. Unlike recurring payments, which process payments at regular intervals.

This makes it an excellent option for businesses or organisations that need to collect payments for once-off purchases, donations, event fees, or settlement of outstanding balances via EFT Debit Orders or DebiCheck.

To create a one-time payment, you can either share a page link with a client to sign up themselves or, you can manually create a one-time payment, alternatively, you can import one-time payments in bulk using a CSV file, offering a streamlined way to process multiple payments at once.

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How to import one-time payments

  1. Navigate to one-time payments

    1. Click on "Import" in the top right corner of the page.

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It is important to choose the correct payment type as there are additional required fields when importing recurring payments and after import, the process cannot be reversed.

  1. Select your payment method

    1. When you have multiple payment methods linked to your account, you’ll be prompted to choose the payment method during the import process:

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Follow the guide further based on your payment method selection in step 2.

  1. EFT debit orders

  2. DebiCheck

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1. Importing one-time EFT debit orders

  1. Download the CSV Template.

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To ensure a successful import, you must use the provided template. The template includes all the available fields that are importable for this payment type and payment method.

Download the one-time debit order import template here:

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one-time_payments_debit order_template.csv
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  1. Open and populate the CSV file with the payment details you wish to import.

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When importing payment data, validation rules apply to ensure consistency with the normal drop-down selections available when manually creating a payment. Below are the field-specific validation rules that must be followed. Only the following values are accepted for these fields:

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1. ID Type

The ID type field is not mandatory, but if provided, the input must match one of the following exact values:

  • Passport Number

  • South African ID

  • Temporary Residence

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2. Bank Account Type

The bank account type must be specified, and only the following values are accepted:

  • Cheque/Current

  • Savings

  • Transmission

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3. Bank Name

The bank name must match one of the official bank names listed below:

  • ABSA BANK LIMITED

  • ACCESS BANK (FORMERLY - GROBANK / BANK OF ATHENS)

  • AFRICAN BANK

  • ALBARAKA BANK

  • BANK ZERO

  • BIDVEST BANK LIMITED

  • BNP PARIBAS

  • CAPITEC BUSINESS (MERCANTILE BANK LIMITED)

  • CAPITEC PERSONAL

  • DISCOVERY BANK LTD

  • FBC FIDELITY BANK LTD

  • FINBOND EPE

  • FINBOND MUTUAL BANK

  • FNB (FIRST NATIONAL BANK)

  • FIRSTRAND BANK

  • GRINDROD BANK LIMITED

  • HSBC BANK

  • INVESTEC BANK LIMITED

  • JP MORGAN

  • NEDBANK

  • OLYMPUS MOBILE

  • PEOPLE BANK LTD INC (PEP BANK)

  • PEOPLES BANK LTD INC NBS

  • PERMANENT BANK

  • RMB (RAND MERCHANT BANK)

  • SA POST BANK (POST OFFICE)

  • SASFIN BANK

  • SOCIETE GENERAL JHB BRANCH

  • STANDARD BANK SA LTD

  • STANDARD CHARTERED BANK SA

  • TYME BANK LIMITED

  • UBANK LTD

  • UNIBANK LIMITED

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4. Type of Payment (Mandatory Field)

The payment type must be one of the following options:

  • Account Repayment

  • Bond Repayment

  • Charitable or religious contributions

  • H.P. Repayment

  • Insurance Premium

  • Loan Repayment (other than Mortgage)

  • Medical Aid Fund Contribution

  • Pension Fund Contribution

  • Rent (Property)

  • Rental-Lease (other than Property)

  • Service Charge (Maintenance of Service Agreements, etc.)

  • Service Charge (Variable Amounts)

  • Unit Trust Purchase

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5. Set Payment Status to Running? (Mandatory Field)

The payment status must be set to either:

  • Yes

  • No

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Important notes:

  • Inputs that do not exactly match the values above will be rejected.

  • Ensure there are no extra spaces, typos, or variations in capitalisation other than what is provided.

  1. Save the updated file in CSV format.

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Upload and Import the CSV File

Once your CSV file is ready:

  1. Click the “Choose file” button.

  2. Select the edited CSV file from your computer.

  3. Click “Import Payments” to proceed.

  4. Before any imports are completed, you will have a chance to review the imported data.

To cancel the import at any time, click the “Cancel” button.

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Additional Notes

  • Ensure that the file format remains CSV (.csv).

  • If an error occurs, review your file based on the template guidelines and try again.

  • If you experience issues, contact support for further assistance.

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