Profile

Your Profile page is your central hub for managing your personal information. Your profile is the key to personalising your experience on our platform. This page allows you to manage your personal and contact details, adjust your language and theme preferences, and ensure your email is verified for secure access. This guide walks you through the available settings and how to update them effectively.

Language

Customise your Kwik experience by choosing your preferred language: English or Afrikaans.

Theme

Choose between Light Mode and Dark Mode:

• Light Mode: A bright and clean interface designed for optimal visibility in well-lit environments.

• Dark Mode: A sleek, dark-themed interface that reduces eye strain and is ideal for low-light conditions.

Updating personal information

You can update your personal details, including:

• Name

• Surname

• ID Type (e.g., Passport, National ID)

• Passport Number / ID Number

• Country

Updating Contact Information

Ensure your email address and phone number are current to receive important notifications.

• Email Address (Changing your email will log you out automatically.) For details instructions, refer to the How to Change Your Email Address guide.

• Cellphone Number

• Alternative Contact Number

Managing Security Settings

• Change Password: Regularly update your password for enhanced security.

  • Simply enter a new password and confirm your new password by entering it again.

• Two-Factor Authentication (2FA): Enable 2FA for an additional security layer.

  • Choose between using an authenticator app or receiving SMS codes.

Setting your Summary Report Preferences

• Summary Reports: You can choose to receive transactional reports via email on a daily, weekly, or monthly basis. You also have the option to select multiple frequencies if you'd like to receive reports more often.