Tracking

DebiCheck tracking allows a debit order to remain active for up to 10 days after the initial collection attempt. During this period, the system automatically monitors the debtor’s account for incoming funds and re-attempts the debit as soon as sufficient funds become available. This process increases the likelihood of a successful collection without requiring a new mandate or manual follow-up.

Tracking functionality is bank-dependent — not all banks provide the same level of support. Some offer full tracking, while others offer partial tracking, where the account is checked for a shorter duration than what was approved on the mandate.

Participating banks	Tracking support
ABSA BANK LIMITED	Full
ACCESS BANK (FORMERLY - GROBANK / BANK OF ATHENS)	Full
AFRICAN BANK	Full
BIDVEST BANK LIMITED	Full
CAPITEC BUSINESS (MERCANTILE BANK LIMITED)	Full
CAPITEC PERSONAL	Full
FINBOND EPE	Full
FINBOND MUTUAL BANK	Full
FIRSTRAND BANK	Full
FNB (FIRST NATIONAL BANK)	Full
NEDBANK	Partial
RMB (RAND MERCHANT BANK)	Full
TYME BANK LIMITED	Partial
UBANK LTD	Full

Bank participation and tracking capabilities may change over time.