Help Section
Settings

Profile

 

Manage your personal information, contact details, security settings and account preferences.

The Profile section allows you to manage your personal account settings, update contact information, configure security features, and customise your dashboard experience.

Language

Select the language used throughout the dashboard.

Changes are applied immediately after selection.

Theme

Customise the appearance of the dashboard.

Available themes may include:

  • Light
  • Dark

Personal Information

Manage the personal information associated with your account.

Available fields include:

FieldDescription
NameYour first name.
SurnameYour surname.
ID TypeType of identification used for your account.
ID NumberIdentification or passport number.
CountryYour country of residence.

Click Update Details to save your changes.

Contact Information

Manage your contact details.

Available fields include:

FieldDescription
Email AddressPrimary email address associated with your account.
CellphonePrimary mobile number used for notifications and security.
Alternative ContactOptional secondary contact number.

Note: If you change your email address, you may be required to verify the new email address before it becomes active.

Change Password

Update your account password.

Requirements:

  • Minimum 8 characters.
  • Password and confirmation must match.

For security reasons, choose a strong and unique password.

Summary Reports

Receive transaction summary reports via email.

Available reporting intervals include:

  • Weekly
  • Monthly

Weekly reports are typically sent every Monday, while monthly reports are sent on the first day of each month.

Two-Factor Authentication (2FA)

Enable an additional layer of security for your account.

Available methods include:

Authenticator App

Use an authenticator application such as:

  • Google Authenticator
  • Microsoft Authenticator
  • Authy

SMS Verification

Receive a one-time verification code via SMS when signing in.

Enabling 2FA helps protect your account even if your password is compromised.

Other Settings

Additional account settings can be found under:

Tips

  • Keep your contact information up to date.
  • Enable two-factor authentication for additional security.
  • Use summary reports to monitor account activity.
  • Review your profile information regularly to ensure accuracy.